1. We usually ship the product within 2-3 working days after receiving the order and try and deliver them within a week.
  2. Shipping costs are calculated based on cumulative order amount. For orders lesser than INR 1000, shipping is 10% of the order amount. For all other orders, it is free.
  3. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name, address or contact number) any extra cost towards re-delivery shall be claimed by the user placing the order.
  4. Order processing starts from the day of payment receipt against the order placed. For orders placed post 18:00 hours, it begins the next day. The shipment /delivery time is an approximate time mentioned by the vendor against each product. Kompanero shall not be liable for any delay / non-delivery of purchased goods by flood, fire, wars, acts of God or any cause that is beyond the control of Kompanero.
  5. The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise. Kompanero reserves the right to confirm and validate the information and other details provided by the user at any point of time. If upon confirmation, such user details are found not true (wholly or partly), Kompanero has the right in its sole discretion to reject the registration and debar the user from using the services available at this website, and / or other affiliated websites without prior intimation whatsoever.